Häufig Gestellte Fragen

Häufig gestellte Fragen

Entdecken Sie unsere häufigen Fragen für Einblicke in unsere Produkte, Richtlinien und Dienstleistungen. Für weitere Informationen besuchen Sie bitte unsere spezielle FAQ-Seite.

Wie funktioniert die Kontoaktivierung?

Um Ihr Konto zu aktivieren, registrieren Sie sich auf unserer Website und folgen dem Bestätigungslink, der an Ihre E-Mail-Adresse gesendet wird. Falls Sie ihn nicht erhalten, könnte Ihr E-Mail-Dienstanbieter die Nachricht blockiert haben. Bitte überprüfen Sie Ihren Spam-Ordner oder kontaktieren Sie uns unter info@scotlandclothes.com.


Was sind die neuesten Modetrends bei schottischen Outfits?

Wir bieten über 17.000 schottische Outfits an, mit modernen Kombinationen aus Kilts in verschiedenen Designs und Farben, ergänzt durch Tweedjacken und klassische Ghillie-Schuhe. Accessoires wie Sporrans und Tartanschals verbinden Tradition und modernen Stil perfekt.


Wie viele Kiltarten haben Sie derzeit auf Lager?

Wir führen über 100 Arten von Kilts, darunter beliebte Modelle wie Utility-Kilts, Tartankilts und Lederkilts. Auch maßgeschneiderte Kilts sind erhältlich – ideal, um ein klassisches Outfit für jede Gelegenheit zu gestalten.


Bieten Sie Kilts in Maßanfertigung an?

Natürlich! Wir bieten maßgeschneiderte Kilts an, um eine perfekte Passform zu gewährleisten. Teilen Sie uns einfach Ihre Maße bei der Bestellung mit, und wir fertigen den Kilt speziell für Sie an. Jeder Kilt wird sorgfältig nach Ihren genauen Vorgaben von Hand gefertigt.


Kann ich einen Ersatz anfordern, wenn die Größe nicht passt?

Wenn die Größe aufgrund unseres Fehlers nicht passt, bieten wir kostenlosen Ersatz an. Falls die falschen Maße von Ihnen stammen, können Sie dennoch einen Umtausch beantragen, wobei eine Versandgebühr von 25 $ anfällt. Bitte kontaktieren Sie uns innerhalb von 7 Tagen nach der Lieferung, um einen Umtausch zu vereinbaren.


Sind Ihre schottischen Outfits umweltfreundlich?

Ja, unsere schottischen Outfits sind auf Nachhaltigkeit ausgerichtet. Wir verwenden hochwertige Materialien und traditionelle Handwerkskunst, um stilvolle Produkte herzustellen, die gleichzeitig die Umwelt schonen. Wählen Sie Designs, die sowohl das Erbe als auch die Natur respektieren.


Wie finde ich das perfekte Outfit für mich?

Das perfekte schottische Outfit finden Sie ganz einfach mit unserer Auswahl an Kilts, Jacken und Accessoires. Nutzen Sie unsere Größentabelle, entdecken Sie verschiedene Designs und wählen Sie das passende für Ihren Anlass. Brauchen Sie Hilfe? Unser Team steht Ihnen gerne zur Verfügung.


Wie misst man richtig für einen Kilt?

Für die richtige Kilt-Messung benötigen Sie drei Maße: Taille, Hüfte und Kiltlänge. Messen Sie Ihre Taille auf Höhe des Bauchnabels, die Hüften an der breitesten Stelle und die Länge vom Bauchnabel bis zur Mitte des Knies. Stehen Sie gerade für ein genaues Ergebnis.


Bieten Sie schottische Outfits für Frauen und Kinder an?

Ja, wir bieten eine große Auswahl an schottischen Outfits für Frauen und Kinder. Unsere Kollektion umfasst verschiedene Größen und Muster, die zu jeder Persönlichkeit passen. Ob traditionell oder modern – unsere Outfits sorgen für perfekten Stil und Komfort bei jedem Anlass, von Familientreffen bis hin zu lockeren Veranstaltungen.


Which events are best suited for Scottish outfits?

Scottish outfits work for many occasions. They can be styled perfectly for weddings, parties or cultural events like Highland games. They're also great for festivals or even a night out. Whether you want to look formal or casual, a Scottish outfit brings style and charm to any event.


Do you offer special discounts for events or bulk purchases?

Absolutely, we offer special discounts for bulk purchases and event orders. Whether you're outfitting a wedding party, a corporate event or a family gathering. Get in touch before placing your order, and we’ll provide the best possible pricing based on fabric and quantity. Enjoy bigger savings with larger orders.


What are the recommended care instructions for Scottish outfits?

To maintain the quality of your Scottish outfits, dry cleaning is recommended for wool varieties, while cotton or polyester can be gently hand-washed. Store your outfits in a cool, dry place and regularly brush woolen items to remove dust. Iron on low heat with a pressing cloth–avoid direct ironing on pleats.


Are Scottish outfits only for people with Scottish heritage?

No, anyone can wear Scottish outfits, whether you have Scottish background or not. These outfits are great for special events, cultural celebrations or just because you like the style. Scottish clothing is for everyone who wants to enjoy its unique and traditional look.


What payment methods can I use at checkout?

We accept multiple payment methods, including Visa Debit, Credit Card, Mastercard and PayPal. To ensure an easy and secure checkout experience, we also provide safe online payment options.


Can I use PayPal as a guest for online purchases?

Yes, you can use PayPal as a guest for online purchases without creating an account. Simply select PayPal at checkout, and you will be given the option to pay with a credit or debit card. However, we strongly recommend signing up to enjoy the added ease and convenience of using your PayPal account for future transactions.


Can I make purchases without creating an account?

Yes, you can complete a purchase without signing up. Simply add items to your cart, enter your details at checkout, and place your order. However, creating an account allows you to receive order updates, access special offers, and enjoy extra benefits through our loyalty program.


What are the shipping methods for orders?

All orders are shipped from the United States and Europe using FedEx, UPS, Royal Mail, or DHL for secure and reliable delivery.


Can I schedule a specific delivery date?

Yes, we can arrange delivery before the given date if needed. For orders requiring delivery within 7-10 days, we offer a rush processing service for an additional $25. After that period, standard delivery applies at no extra cost. While we cannot guarantee an exact arrival date, we will do our best to deliver it as soon as possible.


What is the eligibility criteria for free shipping?

Yes! We provide free shipping on orders over $200, applicable to standard delivery for both domestic and international purchases. Express delivery has additional charges. For full details, please refer to our shipping policy.


Do you provide international delivery options?

Absolutely! We provide international shipping with guaranteed safe delivery of your order. No matter where you are located, you can enjoy our premium Scottish products. We partner with trusted couriers to ensure secure and safe delivery to your doorstep.


How do I modify my shipping details before checkout?

Yes, you can change the shipping address before checkout. Your most recent shipping address is automatically saved to your store account. This default address will appear during checkout, but you can easily modify it if necessary before placing your order.


Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer service team within 2-3 days of checkout. We will update your address as soon as possible, within 12-17 days you will receive it at your new address. To speed up the process, please provide your order details and the new address.


How can I check the shipping status of my order?

Yes, once your order has been shipped, you can track it easily. We will provide you with a tracking number via your given email. Simply enter this number on the courier's site to see your package’s progress. If you don't receive it, feel free to contact us.


How long is the delivery time for custom orders?

Our average delivery time for custom orders is 12–17 days, depending on factors like location and order complexity. For faster service, we offer rush processing for an additional $25, which ensures your order is processed in 2 days and delivered within 7–9 days. Every pair is crafted with attention and care, ensuring premium-quality and a perfect fit.


What are the conditions for requesting a refund?

Refunds are only granted if the products are defective or damaged. If you receive a faulty item, inform us within 5 days of delivery for a full refund. After 5 days, refunds will not be processed, but a replacement can be requested. Refund or replacement requests are not accepted after 30 days. Contact us immediately for further assistance.


When will I receive my refund?

After approving your refund you will receive it within 7-10 business days. The exact timing may vary depending on your payment method and your bank’s processing speed. Check your email frequently for further updates!


What should I do if I encounter an error on your site?

If you experience any issues on our website, first check your connection or try refreshing the page. If the problem still occurs, please contact our support team immediately. We’ll be happy to assist you in resolving the issue. Let us know the problem you're facing, and we will work to fix it as soon as possible.


Is there anything else that needs to be covered?

Can't find what you're looking for? Don't worry! Contact our customer support team at info@scotlandclothes.com and we'll get back to you with the information you need.


What are the conditions for requesting a refund?

Refunds are only granted if the products are defective or damaged. If you receive a faulty item, inform us within 5 days of delivery for a full refund. After 5 days, refunds will not be processed, but a replacement can be requested. Refund or replacement requests are not accepted after 30 days. Contact us immediately for further assistance.